Frequently Asked Questions


How will you send my order?

Orders will be sent out quickly & discreetly in a courier bag or plain brown wrapping. Delivered by NZ Couriers, or if you have a PO Box or Rural Delivery address your item/s will be posted out to you via New Zealand Post.

How long does it take to receive an order?

Here at Turn Me On we endeavour to get your item/items to you as soon as possible. Most orders will take 3-8 working days to be processed and delivered, while some products(lingerie) can take up to 21 days to be delivered.

What payment methods do you accept?

We accept all credit cards via Paypal secure payment gateway. Also New Zealand Bank Transfer. Other payment options maybe available when you contact us.

Is GST included in the price of the product?

Where applicable, Yes it is!

Will you protect my privacy?

Providing your personal information is an act of trust that we take very seriously. Turn Me On will not sell, trade, give or rent any information obtained from you to a third party. Your privacy will be protected 100%.

What happens if the item that I ordered is out of stock?

If the products you ordered are out of stock you will be notified. All out of stock orders take 14-28 days for delivery. You will be offered the opportunity to change the item for another, cancel it from your order or place it on backorder.

How often do you add new products?

We add new products weekly. so check back on a regular basis to see what special offers we may have!
What I want I can’t find! Can you source iIt?
Yes! We have suppliers from all over the world and have access to thousands of products. Just let me know & I will do my very best to find it for you.